This sets the issue type of a ticket. Default can be set on the account.
\r\nThis will determine which ticket/time allocation is used.
\r\n \r\n \r\nThis sets the priority of a ticket. Default can be set on the account.
\r\nThis will determine the SLA and position in the queue.
\r\n \r\n \r\nMon | \r\nTues | \r\nWeds | \r\nThurs | \r\nFri | \r\nSat | \r\nSun | \r\n \r\n \r\n
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