\r\n
\r\n \r\n \r\n
\r\n \r\n \r\n TN{{ticketId}}\r\n\r\n
\r\n \r\n {{ $moment.utc(ticketStatusTimeline.createdDate).local().format('HH:mm a DD/MM/YYYY') }}
\r\n{{ $moment.utc(ticketStatusTimeline.stopTime).local().format('HH:mm a DD/MM/YYYY') }}
\r\n{{ ticketStatusTimeline.timeInStatusHHMMSS }}
\r\n{{ $moment.utc(ticketTimeAllocation.startTime).local().format('HH:mm a DD/MM/YYYY') }}
\r\n{{ $moment.utc(ticketTimeAllocation.stopTime).local().format('HH:mm a DD/MM/YYYY') }}
\r\n{{ ticketTimeAllocation.timeInStatusHHMMSS }}
\r\n| \r\n | Item Name | \r\n \r\nQuantity | \r\nUnit Price (£) | \r\nSupplier Unit Price (£) | \r\n \r\n \r\n \r\n \r\n
|---|---|---|---|---|
| \r\n | \r\n {{product.unitPrice}} | \r\n{{product.supplierUnitPrice}} | \r\n \r\n\r\n
To populate accounts and contacts, please start typing to search saved Zoho.
\r\nThis sets the status of a ticket.
\r\nThis will determine which column the ticket is in the queue.
\r\nAlso provides logging of status data.
\r\n \r\n \r\nThis sets the issue type of a ticket. Default can be set on the account.
\r\nThis will determine which ticket/time allocation is used.
\r\n \r\n \r\nThis sets the priority of a ticket. Default can be set on the account.
\r\nThis will determine the SLA and position in the queue.
\r\n \r\n \r\nPlease save the ticket before adding notes.
\r\nPlease save the ticket before adding attachments.
\r\nPlease save the ticket before accessing status timelines.
\r\nPlease save the ticket before accessing time allocations.
\r\nPlease save the ticket before accessing scheduled automations.
\r\n| {{ ca.name }} | \r\n
CLICK HERE TO ADD AN ATTACHMENT
![\"\"](\"@/assets/images/icons/brands/zohoLogo.png\"){kind=icon}
\r\n \r\n- \r\n
\r\n \r\n \r\n \r\n {{note.createdByUser}}\r\n updated {{$moment.utc(note.updatedDate).local().format('H:mm a DD/MM/YY')}} by {{note.updatedByUser}}\r\n \r\n \r\n \r\n \r\n \r\n \r\n {{$moment.utc(note.createdDate).local().format('H:mm a DD/MM/YY')}}\r\n \r\n \r\n {{$moment.utc(note.createdDate).locale('en').fromNow()}}\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n
\r\n