Customise your companies settings.
\r\nCustomise the start month of your organisation.
\r\nCustomise the operational hours of your organisation.
\r\n| \r\n Day Of Week\r\n | \r\n\r\n Start Time\r\n | \r\n\r\n End Time\r\n | \r\n \r\n \r\n
|---|---|---|
| \r\n {{ o.dayName }}\r\n | \r\n\r\n | \r\n \r\n | \r\n
Customise the currencies available in SoftSuite.
\r\nThis setting will enable Ticket Priorities. You will be able to manage and set priorities on tickets.
\r\nThis setting will enable Ticket User Assignment. You will be able to manage and assign tickets to a certain user on the system.
\r\nThis setting will enable Ticket Time Allocation to be automated.
\r\nThis setting will enable Ticket Time Allocation to be started on a status you specify.
\r\nThis setting will enable Ticket Time Allocation to be automated.
\r\nThis setting will enable Ticket Tags. You will be able to manage and set tags on tickets.
\r\nThis setting will enable Ticket Attachments. You will be able to upload attachments to a specific ticket.
\r\nEach ticket will be split based on the formula ( total hours Hours / Value). E.g specifying {{ticketSettings.ticketIssueMaxHours}} will mean a ticket that takes 7 hours will deduct {{ticketSettings.ticketIssueMaxHours ? Math.ceil(7 / ticketSettings.ticketIssueMaxHours) : 1}} tickets from an accounts allowance.
\r\nCustomise the holiday year selections of your organisation.
\r\nCustomise the work patterns of your organisation.
\r\n \r\nCustomise the national holidays your organisation takes.
\r\n| \r\n Holiday Name\r\n | \r\n\r\n Enabled / Disabled\r\n | \r\n \r\n \r\n
|---|---|
| \r\n {{ nh.name }}\r\n | \r\n\r\n | \r\n
Customise your business's holidays.
\r\n| Weekday | \r\nEnabled / Disabled | \r\n \r\n \r\n
|---|---|
| {{ wp.name }} | \r\n
Customise your tags that will be enabled on the desk module.
\r\nPlease specify the asset types name and description.
\r\nThese are the fields that have data that does not change. Or at least, not very often. E.G. The color of a car.
\r\n| Label | \r\nField Type | \r\nExample | \r\n\r\n \r\n \r\n |
|---|---|---|---|
| \r\n | \r\n
These are the fields where the data is going to change. E.G. The mileage of a car.
\r\n| Label | \r\nField Type | \r\nEnable From Date | \r\nEnable To Date | \r\nEnable A Cost | \r\nExample | \r\n\r\n \r\n \r\n |
|---|---|---|---|---|---|---|
| \r\n | \r\n
Here you can manage all of your asset types.
\r\nThis screen will display your integration settings with various applications. Please press 'Start Integration' to get started.
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