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User\")])],1),_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-3\"},[_c('a-select',{staticStyle:{\"width\":\"100%\"},attrs:{\"show-search\":\"\",\"allowClear\":\"\",\"option-filter-prop\":\"children\",\"placeholder\":\"Worked On By User\"},on:{\"change\":function($event){return _vm.getReport()}},model:{value:(_vm.widgetFetcher.userId),callback:function ($$v) {_vm.$set(_vm.widgetFetcher, \"userId\", $$v)},expression:\"widgetFetcher.userId\"}},_vm._l((_vm.users),function(u){return _c('a-select-option',{key:u.id},[_vm._v(\" \"+_vm._s(u.userName)+\" \")])}),1)],1),_c('div',{staticClass:\"col-3\"},[_c('a-select',{staticStyle:{\"width\":\"100%\"},attrs:{\"show-search\":\"\",\"allowClear\":\"\",\"option-filter-prop\":\"children\",\"placeholder\":\"Assigned To User\"},on:{\"change\":function($event){return _vm.getReport()}},model:{value:(_vm.widgetFetcher.assignedUserId),callback:function ($$v) {_vm.$set(_vm.widgetFetcher, \"assignedUserId\", $$v)},expression:\"widgetFetcher.assignedUserId\"}},_vm._l((_vm.users),function(u){return _c('a-select-option',{key:u.id},[_vm._v(\" \"+_vm._s(u.userName)+\" \")])}),1)],1),_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"float-right\"},[_c('div',{staticClass:\"btn-group\",staticStyle:{\"margin-right\":\"15px\"}},[_c('button',{staticClass:\"btn btn-primary btn-sm\",attrs:{\"type\":\"button\"},on:{\"click\":function($event){return _vm.setMonth('thisMonth')}}},[_vm._v(\"This Month\")]),_c('button',{staticClass:\"btn btn-dark btn-sm\",on:{\"click\":function($event){return _vm.setMonth('lastMonth')}}},[_vm._v(\"Last Month\")]),_c('button',{staticClass:\"btn btn-dark btn-sm\",on:{\"click\":function($event){return _vm.setMonth('monthBeforeLast')}}},[_vm._v(\"Month \"),_c('em',{staticClass:\"icon ni ni-caret-left-fill\",staticStyle:{\"font-size\":\"10px\"}}),_vm._v(\" Last\")]),_c('button',{staticClass:\"btn btn-dark btn-sm\",on:{\"click\":function($event){return _vm.setMonth('thisYear')}}},[_vm._v(\"This Year\")])]),_c('a-date-picker',{staticStyle:{\"margin-right\":\"10px\"},attrs:{\"format\":\"DD/MM/YYYY\",\"placeholder\":\"Start Date\"},on:{\"change\":function($event){return _vm.getReport()}},model:{value:(_vm.widgetFetcher.start),callback:function ($$v) {_vm.$set(_vm.widgetFetcher, \"start\", $$v)},expression:\"widgetFetcher.start\"}}),_c('a-date-picker',{attrs:{\"format\":\"DD/MM/YYYY\",\"placeholder\":\"End Date\"},on:{\"change\":function($event){return _vm.getReport()}},model:{value:(_vm.widgetFetcher.end),callback:function ($$v) {_vm.$set(_vm.widgetFetcher, \"end\", $$v)},expression:\"widgetFetcher.end\"}})],1)])]),_c('hr',{staticClass:\"preview-hr\"}),_c('div',{staticClass:\"row\"},[(_vm.ticketCounts)?_c('div',{staticClass:\"col-6\"},[_c('ticketsbyuserchart',{attrs:{\"needsRefresh\":_vm.needsRefresh,\"widgetFetcher\":_vm.widgetFetcher}})],1):_vm._e(),(_vm.ticketCounts)?_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"card stat\"},[_c('div',{staticClass:\"card-inner\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-12\"},[_vm._m(0),_c('div',{staticClass:\"card-body\"},[_c('div',{staticClass:\"card-title\"},[_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(_vm.ticketCounts.completedCount))])])])])])])])]),_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"card stat\"},[_c('div',{staticClass:\"card-inner\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-12\"},[_vm._m(1),_c('div',{staticClass:\"card-body\"},[_c('div',{staticClass:\"card-title\"},[_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(_vm.ticketCounts.outstandingCount))])])])])])])])])]),_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"card stat\"},[_c('div',{staticClass:\"card-inner\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-12\"},[_c('div',{staticClass:\"card-title text-center\"},[_c('h5',{staticClass:\"title text-center\"},[_vm._v(\"Total Time Spent Working On Tickets ( \"),(_vm.environmentSettings.showDayReportStats == true)?_c('a',[_vm._v(\"Days\")]):_vm._e(),(_vm.environmentSettings.showDayReportStats == false)?_c('a',[_vm._v(\"Hours\")]):_vm._e(),_vm._v(\" )\")]),_c('a',{on:{\"click\":function($event){return _vm.updateEnvironmentSettings('day')}}},[_vm._v(\"Change To \"),(_vm.environmentSettings.showDayReportStats == false)?_c('a',[_vm._v(\"Days\")]):_vm._e(),(_vm.environmentSettings.showDayReportStats == true)?_c('a',[_vm._v(\"Hours\")]):_vm._e()])]),_c('div',{staticClass:\"card-body\"},[_c('div',{staticClass:\"card-title\"},[(_vm.environmentSettings.showDayReportStats == false)?_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(_vm.ticketCounts.timeSpentWorking))]):_vm._e(),(_vm.environmentSettings.showDayReportStats == true)?_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(Math.round((_vm.ticketCounts.timeSpentWorking / 24) * 10 ) / 10))]):_vm._e()])])])])])])]),_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"card stat\"},[_c('div',{staticClass:\"card-inner\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-12\"},[_c('div',{staticClass:\"card-title text-center\"},[_c('h5',{staticClass:\"title text-center\"},[_vm._v(\"Average Time Spent Working On Tickets ( \"),(_vm.environmentSettings.showDayReportStats == true)?_c('a',[_vm._v(\"Hours\")]):_vm._e(),(_vm.environmentSettings.showDayReportStats == false)?_c('a',[_vm._v(\"Mins\")]):_vm._e(),_vm._v(\" )\")]),_c('a',{on:{\"click\":function($event){return _vm.updateEnvironmentSettings('hour')}}},[_vm._v(\"Change To \"),(_vm.environmentSettings.showDayReportStats == false)?_c('a',[_vm._v(\"Mins\")]):_vm._e(),(_vm.environmentSettings.showDayReportStats == true)?_c('a',[_vm._v(\"Hours\")]):_vm._e()])]),_c('div',{staticClass:\"card-body\"},[_c('div',{staticClass:\"card-title\"},[(_vm.environmentSettings.showHourReportStats == false)?_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(_vm.ticketCounts.avgTimeSpentPerTicket))]):_vm._e(),(_vm.environmentSettings.showHourReportStats == true)?_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(Math.round((_vm.ticketCounts.avgTimeSpentPerTicket / 60) * 10 ) / 10))]):_vm._e()])])])])])])])]),_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-6\"},[_c('div',{staticClass:\"card stat\"},[_c('div',{staticClass:\"card-inner\"},[_c('div',{staticClass:\"row\"},[_c('div',{staticClass:\"col-12\"},[_vm._m(2),_c('div',{staticClass:\"card-body\"},[_c('div',{staticClass:\"card-title\"},[_c('h4',{staticClass:\"text-center\"},[_vm._v(_vm._s(_vm.ticketCounts.missedSLACount))])])])])])])])])])]):_vm._e()]),_c('hr',{staticClass:\"preview-hr\"}),(_vm.tickets)?_c('div',{staticClass:\"col-12\"},[(_vm.tickets)?_c('vue-good-table',{attrs:{\"columns\":_vm.columns,\"rows\":_vm.tickets,\"row-style-class\":_vm.rowStyleClass,\"styleClass\":\"vgt-table condensed tblhov\",\"search-options\":{ enabled: true, placeholder: 'Search Tickets'},\"sort-options\":{ enabled: true,}},on:{\"on-cell-click\":_vm.showTicket},scopedSlots:_vm._u([{key:\"table-row\",fn:function(props){return [(props.column.field == 'title')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(props.row.title))]):(props.column.field == 'accountName')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(props.row.accountName))]):(props.column.field == 'priority')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(props.row.priority))]):(props.column.field == 'status')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(props.row.status))]):(props.column.field == 'createdDate')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(_vm.$moment.utc(props.row.createdDate).local().format(\"H:mm DD/MM/YY\")))]):(props.column.field == 'slaDueDate')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(_vm.$moment.utc(props.row.slaDueDate).local().format(\"H:mm DD/MM/YY\")))]):(props.column.field == 'completedDate')?_c('span',{class:props.row.slaDueDate < props.row.completedDate ? 'red' : 'green'},[_vm._v(_vm._s(_vm.$moment.utc(props.row.completedDate).local().format(\"H:mm DD/MM/YY\")))]):_vm._e()]}}],null,false,3853887580)}):_vm._e()],1):_vm._e()],1),_c('a-drawer',{attrs:{\"width\":600,\"placement\":\"right\",\"closable\":false,\"visible\":_vm.showTicketData},on:{\"close\":function($event){return _vm.closeTicket()}}},[_c('ticket',{attrs:{\"ticket\":_vm.selectedTicket}})],1)],1)}\nvar staticRenderFns = [function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"card-title\"},[_c('h5',{staticClass:\"title text-center\"},[_vm._v(\"Total Tickets Completed\")])])},function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"card-title\"},[_c('h5',{staticClass:\"title text-center\"},[_vm._v(\"Total Tickets Outstanding Currently\")])])},function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"card-title\"},[_c('h5',{staticClass:\"title text-center\"},[_vm._v(\"Total Tickets Missed SLA This Month\")])])}]\n\nexport { render, staticRenderFns }","var render = function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"card\"},[_c('div',{staticClass:\"card-inner\"},[_vm._m(0),_c('apexchart',{attrs:{\"options\":_vm.chartOptions,\"series\":_vm.series}})],1)])}\nvar staticRenderFns = [function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"card-title-group align-start mb-2\"},[_c('div',{staticClass:\"card-title\"},[_c('h6',{staticClass:\"title\"},[_vm._v(\"Tickets Opened / Closed\")])])])}]\n\nexport { render, staticRenderFns }","<template>\r\n    <div class=\"card\">\r\n        <div class=\"card-inner\">\r\n            <div class=\"card-title-group align-start mb-2\">\r\n                <div class=\"card-title\">\r\n                    <h6 class=\"title\">Tickets Opened / Closed</h6>\r\n                </div>\r\n            </div>\r\n            <apexchart :options=\"chartOptions\" :series=\"series\"></apexchart>\r\n        </div>\r\n    </div><!-- .card -->\r\n</template>\r\n\r\n<script>\r\nexport default {\r\n    props: {\r\n        widgetFetcher: {\r\n            type: Object\r\n        },\r\n        needsRefresh: {\r\n          type: Boolean\r\n        }\r\n    },\r\n    watch : {\r\n        needsRefresh:function() {\r\n          this.getStats()\r\n        }\r\n    },\r\n    data() {\r\n        return {\r\n          ticketStats: null,\r\n          loaded: false,\r\n          series: [],\r\n          chartOptions: {\r\n            colors: ['#B552CB','#1EE0AC'],\r\n            fill: {\r\n              colors: ['#B552CB','#1EE0AC']\r\n            },\r\n            dataLabels: {\r\n              enabled: false,\r\n              style: {\r\n                colors: ['#B552CB','#1EE0AC']\r\n              }\r\n            },\r\n            markers: {\r\n              colors: ['#B552CB','#1EE0AC']\r\n            },\r\n            chart: {\r\n              width: 200,\r\n              height: 250,\r\n              type: 'bar'\r\n            },\r\n            stroke: {\r\n              curve: 'smooth'\r\n            },\r\n            xaxis: {\r\n              categories: []\r\n            },\r\n            tooltip: {\r\n              x: {\r\n                format: 'dd/MM/yy HH:mm' + 'Of the Month'\r\n              },\r\n            },\r\n          },\r\n        }\r\n    },\r\n    created() {\r\n        this.getStats()\r\n    },\r\n    methods:{\r\n        getStats() {\r\n            this.$http.post('/widgets/Get_TicketsOpenedClosedByUsersChart/', this.widgetFetcher)\r\n            .then((response) => {\r\n              this.ticketStats = response.data\r\n              response.data.splice(0,1) // bit hacky but it is duplicating the first record out of the db even tho the SP isn't doing it??!?!\r\n              let xaxis  = [] \r\n              let series  = [{name: 'Opened', data: []},{name: 'Closed', data: []}]\r\n              response.data.forEach(element => {\r\n                xaxis.push(element.day)\r\n                series[0].data.push(element.openedCount)\r\n                series[1].data.push(element.closedCount)\r\n              });\r\n              this.chartOptions.xaxis = xaxis\r\n              this.series = series\r\n                this.loaded = true\r\n            })\r\n        }\r\n    }\r\n}\r\n</script>\r\n\r\n<style>\r\n\r\n</style>","import mod from \"-!../../../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../../../node_modules/thread-loader/dist/cjs.js!../../../../../node_modules/babel-loader/lib/index.js!../../../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./ticketsbyuserchart.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../../../node_modules/thread-loader/dist/cjs.js!../../../../../node_modules/babel-loader/lib/index.js!../../../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./ticketsbyuserchart.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./ticketsbyuserchart.vue?vue&type=template&id=2b23ee54&\"\nimport script from \"./ticketsbyuserchart.vue?vue&type=script&lang=js&\"\nexport * from \"./ticketsbyuserchart.vue?vue&type=script&lang=js&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  null,\n  null\n  \n)\n\nexport default component.exports","<template>\r\n  <div class=\"card card-bordered\">\r\n      <div class=\"card-inner\">\r\n          <a-breadcrumb style=\"padding-bottom: 10px;\">\r\n            <router-link :to=\"{name: 'reports'}\"><a-breadcrumb-item>Back To Reports</a-breadcrumb-item></router-link>\r\n            <a-breadcrumb-item>Tickets By User</a-breadcrumb-item>\r\n          </a-breadcrumb>\r\n          <div class=\"row\">\r\n            <div class=\"col-3\">\r\n                    <a-select show-search allowClear option-filter-prop=\"children\" @change=\"getReport()\" v-model=\"widgetFetcher.userId\" placeholder=\"Worked On By User\" style=\"width: 100%\">\r\n                        <a-select-option v-for=\"u in users\" :key=\"u.id\">\r\n                            {{ u.userName}}\r\n                        </a-select-option>\r\n                    </a-select>\r\n                </div>\r\n                <div class=\"col-3\">\r\n                    <a-select show-search allowClear option-filter-prop=\"children\" @change=\"getReport()\" v-model=\"widgetFetcher.assignedUserId\" placeholder=\"Assigned To User\" style=\"width: 100%\">\r\n                        <a-select-option v-for=\"u in users\" :key=\"u.id\">\r\n                            {{ u.userName}}\r\n                        </a-select-option>\r\n                    </a-select>\r\n                </div>\r\n                <div class=\"col-6\">\r\n                    <div class=\"float-right\">\r\n                        <div class=\"btn-group\" style=\"margin-right: 15px;\">\r\n                            <button @click=\"setMonth('thisMonth')\" type=\"button\" class=\"btn btn-primary btn-sm\">This Month</button>\r\n                            <button @click=\"setMonth('lastMonth')\" class=\"btn btn-dark btn-sm\">Last Month</button>\r\n                            <button @click=\"setMonth('monthBeforeLast')\" class=\"btn btn-dark btn-sm\">Month <em style=\"font-size:10px;\" class=\"icon ni ni-caret-left-fill\"></em> Last</button>\r\n                            <button @click=\"setMonth('thisYear')\" class=\"btn btn-dark btn-sm\">This Year</button>\r\n                        </div>\r\n                        <a-date-picker @change=\"getReport()\" v-model=\"widgetFetcher.start\" format=\"DD/MM/YYYY\" placeholder=\"Start Date\" style=\"margin-right: 10px;\"/>\r\n                        <a-date-picker @change=\"getReport()\" v-model=\"widgetFetcher.end\" format=\"DD/MM/YYYY\" placeholder=\"End Date\"/>\r\n                    </div>\r\n                </div>\r\n            </div>\r\n            <hr class=\"preview-hr\">\r\n            <div class=\"row\">\r\n                <div class=\"col-6\" v-if=\"ticketCounts\">\r\n                    <ticketsbyuserchart :needsRefresh=\"needsRefresh\" :widgetFetcher=\"widgetFetcher\"/>\r\n                </div>\r\n                <div class=\"col-6\" v-if=\"ticketCounts\">\r\n                    <div class=\"row\">\r\n                        <div class=\"col-6\">\r\n                            <div class=\"card stat\">\r\n                                <div class=\"card-inner\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-12\">\r\n                                            <div class=\"card-title\">\r\n                                                <h5 class=\"title text-center\">Total Tickets Completed</h5>\r\n                                            </div>\r\n                                            <div class=\"card-body\">\r\n                                                <div class=\"card-title\">\r\n                                                    <h4 class=\"text-center\">{{ ticketCounts.completedCount }}</h4>\r\n                                                </div>\r\n                                            </div>\r\n                                        </div>\r\n                                    </div>\r\n                                </div>\r\n                            </div>\r\n                        </div>\r\n                        <div class=\"col-6\">\r\n                            <div class=\"card stat\">\r\n                                <div class=\"card-inner\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-12\">\r\n                                            <div class=\"card-title\">\r\n                                                <h5 class=\"title text-center\">Total Tickets Outstanding Currently</h5>\r\n                                            </div>\r\n                                            <div class=\"card-body\">\r\n                                                <div class=\"card-title\">\r\n                                                    <h4 class=\"text-center\">{{ ticketCounts.outstandingCount }}</h4>\r\n                                                </div>\r\n                                            </div>\r\n                                        </div>\r\n                                    </div>\r\n                                </div>\r\n                            </div>\r\n                        </div>\r\n                    </div>\r\n                    <div class=\"row\">\r\n                        <div class=\"col-6\">\r\n                            <div class=\"card stat\">\r\n                                <div class=\"card-inner\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-12\">\r\n                                            <div class=\"card-title text-center\">\r\n                                                <h5 class=\"title text-center\">Total Time Spent Working On Tickets (\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == true\">Days</a>\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == false\">Hours</a>\r\n                                                )</h5>\r\n                                                <a @click=\"updateEnvironmentSettings('day')\">Change To \r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == false\">Days</a>\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == true\">Hours</a>\r\n                                                </a>\r\n                                            </div>\r\n                                            <div class=\"card-body\">\r\n                                                <div class=\"card-title\">\r\n                                                    <h4 class=\"text-center\" v-if=\"environmentSettings.showDayReportStats == false\">{{ ticketCounts.timeSpentWorking}}</h4>\r\n                                                    <h4 class=\"text-center\" v-if=\"environmentSettings.showDayReportStats == true\">{{ Math.round((ticketCounts.timeSpentWorking / 24) * 10 ) / 10 }}</h4>\r\n                                                </div>\r\n                                            </div>\r\n                                        </div>\r\n                                    </div>\r\n                                </div>\r\n                            </div>\r\n                        </div>\r\n                        <div class=\"col-6\">\r\n                            <div class=\"card stat\">\r\n                                <div class=\"card-inner\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-12\">\r\n                                            <div class=\"card-title text-center\">\r\n                                                <h5 class=\"title text-center\">Average Time Spent Working On Tickets (\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == true\">Hours</a>\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == false\">Mins</a>\r\n                                                )</h5>\r\n                                                <a @click=\"updateEnvironmentSettings('hour')\">Change To \r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == false\">Mins</a>\r\n                                                    <a v-if=\"environmentSettings.showDayReportStats == true\">Hours</a>\r\n                                                </a>\r\n                                            </div>\r\n                                            <div class=\"card-body\">\r\n                                                <div class=\"card-title\">\r\n                                                    <h4 class=\"text-center\" v-if=\"environmentSettings.showHourReportStats == false\">{{ ticketCounts.avgTimeSpentPerTicket }}</h4>\r\n                                                    <h4 class=\"text-center\" v-if=\"environmentSettings.showHourReportStats == true\">{{ Math.round((ticketCounts.avgTimeSpentPerTicket / 60) * 10 ) / 10 }}</h4>\r\n                                                </div>\r\n                                            </div>\r\n                                        </div>\r\n                                    </div>\r\n                                </div>\r\n                            </div>\r\n                        </div>\r\n                    </div>\r\n                    <div class=\"row\">\r\n                        <div class=\"col-6\">\r\n                            <div class=\"card stat\">\r\n                                <div class=\"card-inner\">\r\n                                    <div class=\"row\">\r\n                                        <div class=\"col-12\">\r\n                                            <div class=\"card-title\">\r\n                                                <h5 class=\"title text-center\">Total Tickets Missed SLA This Month</h5>\r\n                                            </div>\r\n                                            <div class=\"card-body\">\r\n                                                <div class=\"card-title\">\r\n                                                    <h4 class=\"text-center\">{{ ticketCounts.missedSLACount }}</h4>\r\n                                                </div>\r\n                                            </div>\r\n                                        </div>\r\n                                    </div>\r\n                                </div>\r\n                            </div>\r\n                        </div>\r\n                    </div>\r\n                </div>\r\n            </div>\r\n            <hr class=\"preview-hr\">\r\n            <div class=\"col-12\" v-if=\"tickets\">\r\n                <vue-good-table v-if=\"tickets\"\r\n                    :columns=\"columns\"\r\n                    :rows=\"tickets\"\r\n                    :row-style-class=\"rowStyleClass\"\r\n                    styleClass=\"vgt-table condensed tblhov\"\r\n                    :search-options=\"{ enabled: true, placeholder: 'Search Tickets'}\"\r\n                    :sort-options=\"{ enabled: true,}\"\r\n                    @on-cell-click=\"showTicket\"\r\n                >\r\n                <template slot=\"table-row\" slot-scope=\"props\">\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-if=\"props.column.field == 'title'\">{{ props.row.title }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'accountName'\">{{ props.row.accountName }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'priority'\">{{ props.row.priority }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'status'\">{{ props.row.status }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'createdDate'\">{{ $moment.utc(props.row.createdDate).local().format(\"H:mm DD/MM/YY\") }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'slaDueDate'\">{{ $moment.utc(props.row.slaDueDate).local().format(\"H:mm DD/MM/YY\") }}</span>\r\n                    <span :class=\"props.row.slaDueDate < props.row.completedDate ? 'red' : 'green' \" v-else-if=\"props.column.field == 'completedDate'\">{{ $moment.utc(props.row.completedDate).local().format(\"H:mm DD/MM/YY\") }}</span>\r\n                </template>\r\n                </vue-good-table>\r\n            </div>\r\n      </div>\r\n    <a-drawer :width=\"600\"\r\n      placement=\"right\"\r\n      :closable=\"false\"\r\n      @close=\"closeTicket()\"\r\n      :visible=\"showTicketData\">\r\n      <ticket :ticket=\"selectedTicket\" />\r\n    </a-drawer>\r\n  </div>\r\n</template>\r\n\r\n<script>\r\nimport ticket from '@/components/desk/tickets/ticket.vue'\r\nimport ticketsbyuserchart from '@/components/widgets/desk/reports/ticketsbyuserchart.vue'\r\n\r\nexport default {\r\n    components: { ticket, ticketsbyuserchart },\r\n    data() {\r\n        return {\r\n            environmentSettings: {},\r\n            needsRefresh: null,\r\n            users: [],\r\n            widgetFetcher: { \r\n                start: this.$moment.utc().startOf('month'),\r\n                end: this.$moment.utc().endOf('month'),\r\n            },\r\n            selectedMonth: 'thisMonth',\r\n            tickets: [],\r\n            ticketCounts: null,\r\n            showTicketData: false,\r\n            selectedTicket: {},\r\n            columns: [{\r\n              label: 'Title',\r\n              align: 'start',\r\n              sortable: false,\r\n              field: 'title',\r\n            }, {\r\n              label: 'Account Name',\r\n              field: 'accountName'\r\n            }, {\r\n              label: 'Priority',\r\n              field: 'priority'\r\n            }, {\r\n              label: 'Status',\r\n              field: 'status'\r\n            }, {\r\n              label: 'Created Date',\r\n              field: 'createdDate'\r\n            }, {\r\n              label: 'SLA Due Date',\r\n              field: 'slaDueDate'\r\n            }, {\r\n              label: 'Completed Date',\r\n              field: 'completedDate'\r\n            }],\r\n        }\r\n    },\r\n    created() {\r\n        this.getView()\r\n        this.getEnvironmentSettings()\r\n        this.getLists()\r\n    },\r\n    methods: {\r\n        getView (){ this.$http.get('/ViewAccess/ticketByUser')\r\n        .then(() => { \r\n        })\r\n        .catch(() => { \r\n        })},\r\n        updateEnvironmentSettings(e) {\r\n            if (e == 'hour') {\r\n                if (this.environmentSettings.showHourReportStats == true) {\r\n                    this.environmentSettings.showHourReportStats = false\r\n                } else {\r\n                    this.environmentSettings.showHourReportStats = true\r\n                }\r\n            }\r\n            if (e == 'day') {\r\n                if (this.environmentSettings.showDayReportStats == true) {\r\n                    this.environmentSettings.showDayReportStats = false\r\n                } else {\r\n                    this.environmentSettings.showDayReportStats = true\r\n                }\r\n            }\r\n            this.$http.post('/settings/Update_UserEnvironment_Settings/', this.environmentSettings)\r\n            .then(() => {\r\n            //no response needed\r\n            })\r\n            .catch(() => {\r\n            this.$message.error('There has been an error')\r\n            })\r\n        },\r\n        getEnvironmentSettings() {\r\n            this.$http.get('/settings/Get_UserEnvironment_Settings/')\r\n            .then((response) => {\r\n                this.environmentSettings = response.data\r\n            })\r\n            .catch(() => {\r\n            this.$message.error('There has been an error')\r\n            })\r\n        },\r\n        showTicket(params) {\r\n          this.selectedTicket = params.row\r\n          this.showTicketData = true\r\n        },\r\n        rowStyleClass(props) {\r\n            if (props.slaDueDate > props.completedDate) {\r\n                return 'red'\r\n            }\r\n        },\r\n        getLists(){\r\n          this.$http.get('/lists/Get_Users')\r\n          .then((response) => {\r\n              this.users = response.data\r\n          })\r\n          .catch(() => {\r\n          this.$message.error('There has been an error')\r\n          })\r\n          \r\n        },\r\n        getReport(){\r\n          this.$http.post('/reports/Get_TicketsByUser/', this.widgetFetcher)\r\n          .then((response) => {\r\n              this.tickets = response.data\r\n          })\r\n          .catch(() => {\r\n            this.$message.error('There has been an error')\r\n          })\r\n          this.$http.post('/reports/Get_TicketsByUserCounts/', this.widgetFetcher)\r\n          .then((response) => {\r\n              this.ticketCounts = response.data\r\n          })\r\n          .catch(() => {\r\n            this.$message.error('There has been an error')\r\n          })\r\n          this.initiateRefresh()\r\n        },\r\n        closeTicket(){\r\n          this.selectedTicket = null\r\n          this.showTicketData = false\r\n        },\r\n        setMonth(s){\r\n            if (s === 'thisMonth') {\r\n                this.widgetFetcher.start = this.$moment.utc().startOf('month'),\r\n                this.widgetFetcher.end = this.$moment.utc().endOf('month')\r\n            } else if (s === 'lastMonth') {\r\n                this.widgetFetcher.start = this.$moment.utc().subtract(1, 'months').startOf('month'),\r\n                this.widgetFetcher.end = this.$moment.utc().subtract(1, 'months').endOf('month')\r\n            } else if (s === 'monthBeforeLast') {\r\n                this.widgetFetcher.start = this.$moment.utc().subtract(2, 'months').startOf('month'),\r\n                this.widgetFetcher.end = this.$moment.utc().subtract(2, 'months').endOf('month')\r\n            } else if (s === 'thisYear') {\r\n                this.widgetFetcher.start = this.$moment.utc().startOf('year')\r\n            }\r\n            this.getReport()\r\n        },\r\n        initiateRefresh(){\r\n            if (this.needsRefresh === true) {\r\n                this.needsRefresh = false\r\n            } else {\r\n                this.needsRefresh = true\r\n            }\r\n        }\r\n    }\r\n}\r\n</script>\r\n\r\n<style scoped>\r\n  .stat{\r\n    height: 165px\r\n  }\r\n  .red{\r\n      color: red;\r\n  }\r\n  .green {\r\n      color: green;\r\n  }\r\n</style>","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./ticketByUserSummary.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./ticketByUserSummary.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./ticketByUserSummary.vue?vue&type=template&id=70f9cf4c&scoped=true&\"\nimport script from \"./ticketByUserSummary.vue?vue&type=script&lang=js&\"\nexport * from \"./ticketByUserSummary.vue?vue&type=script&lang=js&\"\nimport style0 from \"./ticketByUserSummary.vue?vue&type=style&index=0&id=70f9cf4c&scoped=true&lang=css&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  \"70f9cf4c\",\n  null\n  \n)\n\nexport default component.exports"],"sourceRoot":""}